As we know, paying abroad can quickly become a hassle and involve extra fees. To remain transparent with our travelers, we have decided to list the payment methods we work with and the associated fees:
Debit/Credit Card with Pay9 Link
PAY9 is the leading payment processing company in Vietnam since 2006. We are working with them for their electronic payment packages, which cover mobile apps and online services.
If you choose to pay via debit or credit card, as soon as you agree with the amount to pay with a member of the team, an invoice will be generated through PAY9, and a payment link will be sent to your email address. Click on the link, review the details, and process your payment if you agree. Please note that PAY9 only supports payments in VND, so the amount will be automatically converted at the current rate (mentioned in the invoice).
❗️ Fees: PAY9 applies a 3.3% card handling fee on each transaction processed via their system with a non-Vietnamese credit or debit card.
PayPal
PayPal is one of the most famous and globally used payment systems. It enjoys a good reputation and high trust all over the world. We offer this option to our customers to make their journey start easy!
❗️ Fees: There is no transaction fee to use PayPal for your purchases, but only in the same currency as your account. For payments overseas, the fees applied are 4.4% (for Vietnam) + fixed fees depending on your currency.
Bank Transfer
Bank transfers are now very easy, and the development of user-friendly mobile apps has helped a lot. However, it remains a costly service to use when it comes to international transfers. If your bank does not charge too much for international payments, go ahead and keep it simple! There's no need to create another account or profile with another banking system.
❗️ Fees: The fees applied will depend on the customer's personal bank. The customer must inform their bank or tick the box that they will be responsible for the incurred fees. Please note that we are also charged a small amount by our bank in Vietnam.